Welcome to Success On The Spectrum Central Charlotte
Empowering Children with Autism to Thrive and Grow
At Success On The Spectrum – Central Charlotte, we are dedicated to helping children with autism reach their full potential through individualized, evidence-based Applied Behavior Analysis (ABA) therapy. As a locally owned and operated autism center, we proudly serve the Charlotte, NC community with compassion, professionalism, and integrity.
We combine the personal care of a neighborhood clinic with the expertise of a professional behavioral health practice, creating a nurturing environment where every child can learn, grow, and succeed.
Take a Tour of Our Center
Experience Our Space Before You Visit
Explore our 12,000-square-foot facility through a virtual tour and see where your child will play, learn, and thrive. Our clinic was designed with your child’s development and comfort in mind, offering bright, engaging spaces that make therapy fun and safe.
Inside our center, your child will enjoy access to:
- Art Center – A colorful environment for creative expression and fine motor skill development
- Life Skills Room – A realistic space for learning everyday routines such as brushing teeth, doing laundry, and setting the table
- Sensory Room – A calming space designed for emotional regulation and sensory exploration
- Mock Classroom – A structured learning area that helps children prepare for school settings and group participation
- Social Room – A warm, welcoming area where children practice social interaction and cooperative play
- Indoor Gym – A safe, active environment to promote movement, coordination, and gross motor development
- Activity Room – A fun, high-energy space featuring soccer, basketball, and a trampoline to encourage confidence, teamwork, and coordination
Each room is thoughtfully designed to support learning through play, structure, and real-world experiences.
Why Families Trust Us
A Transparent and Family-Centered Approach
Choosing an autism therapy provider is one of the most important decisions a family can make. At SOS Central Charlotte, we offer real-time camera access in every therapy room, allowing parents to observe sessions and stay connected with their child’s progress.
We believe in open communication and collaboration because strong partnerships between families and therapists lead to the best outcomes.
Compassion Meets Excellence
Our team is deeply committed to the well-being of every child and family we serve. We understand the unique needs of the Charlotte community and strive to be more than a therapy provider—we aim to be a trusted partner on your family’s journey.
Our center provides a safe, inclusive, and sensory-friendly environment tailored for neurodiverse children. Every program is built on evidence-based practices, delivered by caring professionals who help children grow, communicate, and thrive.
Families are welcomed with respect, empathy, and understanding. From your first visit, we build lasting relationships that honor your child’s strengths and your family’s goals.
What We Offer
ABA Therapy
Every child begins with a comprehensive assessment conducted by a Board Certified Behavior Analyst (BCBA). Your BCBA develops a customized treatment plan that focuses on behavior improvement, communication, social skills, and daily living skills.
Social Skills Development
Children learn how to make friends, take turns, express emotions, and read social cues through fun, structured group activities.
Parent Coaching and Support
Parents play an essential role in the therapy process. We provide ongoing training and one-on-one coaching so you can confidently reinforce ABA strategies at home.
School Readiness Programs
Our mock classroom setting prepares children for academic success by teaching classroom behavior, attention-building, and transition skills in a supportive environment.
Real-World Integration
Therapy extends beyond our walls through supervised community field trips such as parks, stores, and libraries, helping children practice real-life skills in safe, structured settings.
Insurance and Accessibility
We are proud to be in-network with most major insurance companies, including Medicaid. Our administrative team will help you navigate the insurance process and ensure a smooth start to therapy.
We also partner with local organizations that assist families with autism diagnosis, grants, and financial resources to make therapy more accessible. If you’re unsure where to begin, our team will guide you every step of the way.
Exceptional Staff
Our team is hand-selected for their expertise, passion, and dedication to helping children succeed. With low staff turnover and strong leadership, we maintain consistency and build lasting relationships with the children and families we serve.
Our professional team includes:
- Board Certified Behavior Analysts (BCBAs) who design and oversee all programs
- Registered Behavior Technicians (RBTs) who provide one-on-one ABA therapy
- Staff trained in CPR, Safety-Care, and autism-specific best practices
We invest in continuous staff development and maintain high standards for excellence. Weekly team meetings and ongoing supervision ensure your child’s progress stays on track.
Rachel Hill, CEO
Rachel Hill is the CEO of Success on the Spectrum (SOS) Central Charlotte and a passionate advocate for children and families in the community. A proud Charlotte resident for the past 16 years, she brings both heart and expertise to her leadership role, combining a strong background in healthcare management consulting with a deep, personal commitment to making a difference.
For the past five years, Rachel has also served as a foster parent in the Mecklenburg County community, a role that has given her firsthand insight into the importance of inclusive, compassionate care for all children. That’s why she is especially proud that SOS Central Charlotte accepts all major insurances, including Medicaid, ensuring that high-quality ABA therapy is accessible to every family, regardless of background.
She is also a proud mother of two incredible teenagers who share her love for children and her passion for giving back to the Charlotte community. They are a constant source of inspiration and a reflection of the values Rachel brings to both her family and her work.
Her dedication to service is a family affair. She proudly shares this journey with her husband and co-owner, Paul Hill, a U.S. Navy veteran and current pharmacist at Atrium Health. Together, they make a dynamic, trusted team committed to creating a space where families feel welcomed, supported, and empowered.
Rachel’s leadership is driven by love, lived experience, and a vision of a more inclusive future for children with autism in Charlotte and beyond.
Matthew Cole, Clinical Director & BCBA
Matt Cole is the Clinical Director and a Board-Certified Behavior Analyst (BCBA) at Success on the Spectrum (SOS) Central Charlotte. With a warm smile and a deep commitment to care, he leads the clinical team in designing and delivering meaningful, individualized ABA therapy that helps children thrive.
Before entering the world of ABA, Matt served with honor in the United States Army, earning numerous commendations, including the Afghanistan and Iraq Campaign Medals, Army Commendation and Achievement Medals, and recognition for Airborne and Air Assault training. While serving at Fort Benning, GA, Matt also earned his Master of Business Administration (MBA).
After completing his military service, he found his calling in helping individuals with autism lead fulfilling lives through ABA therapy. Matt went on to earn a Master of Education (M.Ed.) from Arizona State University and has since supported families across New Mexico, Texas, and North Carolina—whether in homes, clinics, or through telehealth.
He brings a blend of discipline, compassion, and expertise to every session, and his passion for serving the community shines through in all he does.
When he’s off the clock, Matt enjoys spending time outdoors, reading a good book, traveling, and catching up with friends and family.
Bella Williams, Office Manager & RBT
Bella Williams is both a Registered Behavior Technician (RBT) and the friendly face behind the front desk as Office Manager at Success on the Spectrum (SOS) Central Charlotte. She keeps the day running smoothly, coordinating schedules, welcoming new families, planning events, and handling everything from insurance questions to staff onboarding.
Bella’s heart for working with children with unique needs began when she nannied for a big, beautiful family of thirteen, many of whom were adopted or in foster care. That eye-opening experience led her to pursue a career in ABA, where she found joy in supporting each child’s growth in a way that’s tailored just for them.
She holds a Bachelor of Science in Psychology and Sociology from the University of North Carolina at Charlotte. Bella began her ABA journey as a direct care RBT and celebrated a special milestone when her first client graduated from services. From there, she stepped into a mentorship role, training future RBTs across the Charlotte-Metro area. Her mission has always been to uplift new professionals and ensure that every child receives compassionate, high-quality care.
When Bella is not at the center, she loves spending time with her playful four-year-old nephew, taking walks with her dog, grabbing coffee with friends, and diving into her favorite podcasts.
Begin Your Child’s Journey Today
Whether your child is newly diagnosed or continuing their autism therapy journey, Success On The Spectrum Central Charlotte is here to help. We don’t just change behaviors—we build confidence, relationships, and lifelong skills.
Our center is conveniently located in Central Charlotte, easily accessible from Uptown, Plaza Midwood, Myers Park, South End, and Dilworth. We are minutes from I-277, I-77, and I-85, making therapy visits simple and convenient.
Schedule your free consultation with one of our Board Certified Behavior Analysts to discover if SOS Central Charlotte is the right fit for your family.
We’d love to hear from you:
📞 Call us: (704) 780-4859
📲 Text us: (704) 705-2346
📧 Email: CLT@SuccessOnTheSpectrum.com
Now open serving children with autism
Navigating Autism One Child At A Time
SOS Central Charlotte accepts most insurances!
Call us to verify your benefits today!