WHO WE ARE
Success On The Spectrum provides ABA Therapy in Charlotte, NC.
We give one-on-one instruction to children who are not currently learning like their peers. We teach children HOW to learn, then gradually reduce or eliminate the individualized support.
Our goal is to teach valuable life skills that help our clients become productive and fulfilled adults in mainstream society.
DEDICATION TO QUALITY
As the top ABA franchise in the country, Success On The Spectrum is establishing a standard of excellence that is unmatched in the ABA industry.
The corporate company, SOS Franchising, provides each location with regulation, training, and oversight to ensure that our clients get access to the quality care they deserve.
Our quarterly audit program allows SOS Franchising to directly observe the technicians with the children, monitor employee education levels, turnover, and pay rates.
PARENT INVOLVEMENT
There is extensive research proving that parent involvement increases a child’s rate of progress. High quality ABA providers value parent input and encourage them to participate in their child’s treatment.
Success On The Spectrum has mandatory weekly parent training meetings. The BCBA will teach caregivers how to provide ABA to their own child at home.
SOS is proud to offer full transPARENTcy. There are cameras in every room and parents can watch their child’s therapy live from our parent viewing room!
OUR STAFF
Success On The Spectrum provides ABA Therapy in Charlotte, North Carolina.
Our hand-picked staff hold weekly training meetings to ensure a deeper understanding of the science of human behavior.
Each staff member is thoroughly background checked and holds CPR and Safety-Care certifications.
BCBAs directly supervise each child’s program implementation each week and give additional training to staff as needed.
Rachel Hill, CEO
Rachel Hill is the CEO of Success on the Spectrum (SOS) Central Charlotte and a passionate advocate for children and families in the community. A proud Charlotte resident for the past 16 years, she brings both heart and expertise to her leadership role, combining a strong background in healthcare management consulting with a deep, personal commitment to making a difference.
For the past five years, Rachel has also served as a foster parent in the Mecklenburg County community, a role that has given her firsthand insight into the importance of inclusive, compassionate care for all children. That’s why she is especially proud that SOS Central Charlotte accepts all major insurances, including Medicaid, ensuring that high-quality ABA therapy is accessible to every family, regardless of background.
She is also a proud mother of two incredible teenagers who share her love for children and her passion for giving back to the Charlotte community. They are a constant source of inspiration and a reflection of the values Rachel brings to both her family and her work.
Her dedication to service is a family affair. She proudly shares this journey with her husband and co-owner, Paul Hill, a U.S. Navy veteran and current pharmacist at Atrium Health. Together, they make a dynamic, trusted team committed to creating a space where families feel welcomed, supported, and empowered.
Rachel’s leadership is driven by love, lived experience, and a vision of a more inclusive future for children with autism in Charlotte and beyond.
Matthew Cole, Clinical Director & BCBA
Matt Cole is the Clinical Director and a Board-Certified Behavior Analyst (BCBA) at Success on the Spectrum (SOS) Central Charlotte. With a warm smile and a deep commitment to care, he leads the clinical team in designing and delivering meaningful, individualized ABA therapy that helps children thrive.
Before entering the world of ABA, Matt served with honor in the United States Army, earning numerous commendations, including the Afghanistan and Iraq Campaign Medals, Army Commendation and Achievement Medals, and recognition for Airborne and Air Assault training. While serving at Fort Benning, GA, Matt also earned his Master of Business Administration (MBA).
After completing his military service, he found his calling in helping individuals with autism lead fulfilling lives through ABA therapy. Matt went on to earn a Master of Education (M.Ed.) from Arizona State University and has since supported families across New Mexico, Texas, and North Carolina—whether in homes, clinics, or through telehealth.
He brings a blend of discipline, compassion, and expertise to every session, and his passion for serving the community shines through in all he does.
When he’s off the clock, Matt enjoys spending time outdoors, reading a good book, traveling, and catching up with friends and family.
Bella Williams, Office Manager & RBT
Bella Williams is both a Registered Behavior Technician (RBT) and the friendly face behind the front desk as Office Manager at Success on the Spectrum (SOS) Central Charlotte. She keeps the day running smoothly, coordinating schedules, welcoming new families, planning events, and handling everything from insurance questions to staff onboarding.
Bella’s heart for working with children with unique needs began when she nannied for a big, beautiful family of thirteen, many of whom were adopted or in foster care. That eye-opening experience led her to pursue a career in ABA, where she found joy in supporting each child’s growth in a way that’s tailored just for them.
She holds a Bachelor of Science in Psychology and Sociology from the University of North Carolina at Charlotte. Bella began her ABA journey as a direct care RBT and celebrated a special milestone when her first client graduated from services. From there, she stepped into a mentorship role, training future RBTs across the Charlotte-Metro area. Her mission has always been to uplift new professionals and ensure that every child receives compassionate, high-quality care.
When Bella is not at the center, she loves spending time with her playful four-year-old nephew, taking walks with her dog, grabbing coffee with friends, and diving into her favorite podcasts.
SOS Central Charlotte
1041 Hawthorne Lane
Charlotte, North Carolina 28205
Phone: (704) 780-4859
Fax: (704) 705-2346
Text: (704) 780-4572
CLT@SuccessOnTheSpectrum.com
Now open serving children with autism
Navigating Autism One Child At A Time
SOS Central Charlotte accepts most insurances!
Call us to verify your benefits today!